Public offer
Last updated: June 29, 2026
This Public Offer describes the general terms under which TAUROOT, operated by PE Serhii Liulchenko, registration number 3329700630, Ukraine ("TAUROOT", "we", "us"), offers software development, web design, technical support, product, consulting, and related digital services through tauroot.com.
This document is intended to explain the general rules of cooperation. Specific commercial, technical, payment, intellectual property, warranty, support, delivery, and refund terms are agreed individually in a written contract, statement of work, proposal, invoice, email confirmation, or another written agreement between TAUROOT and the client.
1. Services
TAUROOT may provide services including, but not limited to:
- custom web development and corporate websites;
- landing pages, web portals, MVPs, SaaS products, and e-commerce solutions;
- UI/UX design, product strategy, technical consulting, and discovery;
- technical support, administration, maintenance, optimization, and security-related work;
- integration with third-party systems, APIs, analytics, CRM, payment, logistics, or business tools;
- other digital services agreed with the client.
The exact scope, deliverables, timeline, acceptance criteria, responsibilities, and limitations are defined individually for each project.
2. Who can request services
Services may be requested by businesses, organizations, entrepreneurs, and individuals. The website does not provide automatic online purchase of services. Submitting a form, sending a message, or requesting a consultation does not by itself create a paid order.
3. How cooperation starts
A client may contact TAUROOT through the website, email, phone, messengers, or another available communication channel. After reviewing the request, we may ask for additional information, arrange a consultation, prepare an estimate, proposal, invoice, statement of work, or contract.
A project starts only after the parties agree on the essential terms in writing and, where applicable, the client makes the required payment under an invoice or contract.
4. Individual terms prevail
Because digital projects differ in scope, risk, timeline, team composition, and technical requirements, the final terms are agreed individually. If a contract, statement of work, proposal, invoice, or written email agreement differs from this Public Offer, the individually agreed terms prevail for that project.
5. Prices and payment
Prices shown on the website, if any, are informational unless expressly stated otherwise. The final price, currency, payment schedule, taxes, bank fees, and payment method are specified in the applicable invoice, proposal, or contract.
Payments are made by invoice. Unless otherwise agreed in writing, TAUROOT may start work after receiving the agreed prepayment or payment required for the relevant project stage.
The client is responsible for bank fees, currency conversion costs, taxes, and other charges on the client's side unless the parties agree otherwise in writing.
6. Client responsibilities
To deliver services properly, TAUROOT may need information, access, content, approvals, feedback, and decisions from the client. The client is responsible for providing accurate information, necessary permissions, timely feedback, and lawful materials for use in the project.
If delays are caused by missing information, late approvals, unavailable access, third-party systems, or changes requested by the client, deadlines and costs may be adjusted by agreement.
7. Changes to scope
Work outside the agreed scope is handled as a change request or additional service. Such work may require a revised estimate, additional invoice, updated timeline, or separate agreement.
8. Delivery and acceptance
Deliverables, milestones, review process, acceptance criteria, and launch responsibilities are defined individually for each project. The client should review delivered work within the agreed period and provide clear feedback or approval.
If no review period is agreed, TAUROOT may treat the deliverable as accepted after a reasonable period if the client uses the deliverable in production, publishes it, approves it in writing, or does not provide justified objections.
9. Intellectual property
Intellectual property rights, source code ownership, design ownership, licenses, transfer conditions, and rights to use third-party materials are determined by the individual contract or written agreement for the project.
Unless otherwise agreed in writing, transfer of rights to paid deliverables is subject to full payment. TAUROOT may retain rights to pre-existing tools, know-how, reusable components, frameworks, templates, internal processes, and general technical knowledge developed independently of the client project.
10. Third-party services and materials
Projects may depend on third-party platforms, hosting providers, domains, APIs, payment services, plugins, fonts, stock assets, software libraries, analytics tools, or other external services. Such third-party services are governed by their own terms, pricing, licenses, and availability.
Unless otherwise agreed, the client is responsible for paying third-party fees and maintaining accounts, licenses, credentials, and access required for the project.
11. Confidentiality
Each party should keep confidential business, technical, financial, and project information received from the other party, unless disclosure is required by law, necessary for project delivery, already public, independently developed, or permitted in writing.
Detailed confidentiality obligations may be specified in a separate NDA, contract, or project agreement.
12. Support, maintenance, and warranty
Support, maintenance, bug fixing, warranty period, service levels, response times, and post-launch responsibilities are agreed individually in the relevant contract, proposal, or written agreement.
Unless agreed otherwise, support and maintenance after delivery are not included automatically and may be provided as a separate paid service.
13. Refunds and cancellation
Refunds, cancellation rules, termination consequences, and payment for completed work are regulated by the individual contract, invoice terms, or written agreement for the project.
Because services are custom and often involve planning, design, development, research, consulting, team reservation, and other non-returnable work, any refund or cancellation request is reviewed according to the agreed project terms and the actual work performed.
14. Limitation of liability
To the maximum extent permitted by applicable law, TAUROOT is not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, loss of business opportunity, loss of data, or interruption of business, unless otherwise agreed in writing or required by law.
TAUROOT is not responsible for issues caused by incorrect client information, unauthorized client actions, third-party services, hosting failures, changes in external APIs or platforms, malware or attacks outside our control, or modifications made by third parties after delivery.
15. Force majeure
Neither party is responsible for failure or delay caused by events beyond reasonable control, including war, hostilities, cyberattacks, power or internet outages, natural disasters, government actions, strikes, platform outages, or other force majeure events. The affected party should notify the other party and take reasonable steps to reduce the impact.
16. Governing law and disputes
Unless the parties agree otherwise in writing, this Public Offer and cooperation with TAUROOT are governed by the laws of Ukraine. The parties should first try to resolve disputes through good-faith negotiation. If a dispute cannot be resolved by negotiation, it may be submitted to the competent court according to applicable law and the individually agreed contract terms.
17. Privacy
Personal data is processed according to our Privacy Policy. By submitting a request or communicating with us, you confirm that you have read the Privacy Policy and provide the information needed to process your request.
18. Changes to this Public Offer
We may update this Public Offer from time to time. The current version is published on this page. Changes do not affect already agreed contracts unless the parties agree otherwise in writing.
19. Contact
TAUROOT / PE Serhii Liulchenko
Registration number: 3329700630
Country: Ukraine
Email: pm@tauroot.com
Website: https://tauroot.com