FAQ

TAUROOT provides custom digital product services for companies, startups, and organizations that need practical web, software, design, automation, and support work. Core areas include web development, product development, product design, technical support and administration, and consulting around digital products.

You can start by sending a short request through the website or by contacting us directly. We review the context, ask follow-up questions, and suggest the next step: a discovery call, a technical audit, a proposal, or a project estimate. For early-stage ideas, we can begin with product strategy or MVP development. For existing systems, the first step is often IT consulting.

Yes. We work with startups that need an MVP, small businesses that need a reliable website or automation, and established companies that need product improvements, integrations, or ongoing support. The cooperation model depends on the project: a corporate website, web application, or custom internal system all require different planning.

Yes. We can join an existing project to add features, improve UX, fix technical debt, stabilize infrastructure, or take over maintenance. Before starting, we review the codebase, deployment process, backlog, analytics, and business priorities. Depending on the situation, we may recommend technical support, hosting and monitoring, or CI/CD and DevOps.

We estimate cost and timeline after understanding the scope, target users, required features, integrations, content, design complexity, and launch deadline. A landing page can be estimated faster than a SaaS product, marketplace, CRM, or complex web portal. Final commercial terms are agreed individually by proposal, invoice, or contract, as described in the Public Offer.

Both models are possible. Fixed-price cooperation works best when the scope, acceptance criteria, content, integrations, and deadlines are clear. Hourly or stage-based cooperation is usually better for evolving products, audits, support, research, or projects where priorities may change. Payment terms are agreed individually by invoice or contract, not through automatic online checkout. General cooperation principles are described in our Public Offer.

Yes, if the project requires confidentiality, we can sign an NDA before receiving sensitive information. In many cases, a first conversation can happen without sharing confidential data. For projects involving proprietary technology, financial data, medical workflows, internal operations, or unpublished product plans, an NDA is a reasonable first step before detailed discovery, IT consulting, or product planning.

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We build different types of websites depending on the business goal: corporate websites, landing pages, product websites, service websites, web portals, marketplaces, e-commerce websites, and web applications. If you are not sure what format fits your goal, we can start with product strategy.

A corporate website mainly presents a company, services, cases, team, contacts, and lead-generation content. A web application is software used to manage data, process orders, automate operations, provide dashboards, or support user workflows. Some projects combine both: a marketing website for public traffic and a private application for clients or employees.

Yes, but we first check whether the existing website is technically worth keeping. Sometimes a redesign can be done by improving UI, content structure, page templates, performance, and conversion paths. In other cases, old code, poor CMS structure, weak security, or slow infrastructure make a rebuild more practical. We can start with a UX review or digital presence audit.

Yes. We build landing pages for product launches, advertising campaigns, lead generation, events, MVP validation, and service offers. A good landing page needs a clear offer, focused content, fast loading, mobile-friendly design, analytics, and a conversion path. For startups, it can be connected with MVP development to validate demand before investing in a full platform.

A web portal is useful when users need to log in, manage data, submit requests, access documents, view dashboards, or interact with services online. Unlike a standard website, a portal usually includes roles, permissions, workflows, integrations, and structured data. Portals are common for municipal services, education, healthcare, real estate, logistics, and B2B operations.

Yes. Progressive web applications can be useful when a business wants an app-like experience without forcing users to install a native mobile app first. Depending on project needs, a PWA may include responsive UI, offline-friendly behavior, push notifications, fast loading, and installation to a device home screen. We help decide whether PWA, responsive web, or native mobile development is the best fit.

Yes. We provide API integrations with CRMs, ERPs, payment services, delivery providers, analytics systems, booking tools, marketing platforms, and other third-party services. For larger internal systems, we can also build custom CRM, ERP software, or dashboards.

Yes. TAUROOT develops custom e-commerce solutions for online stores, retail businesses, B2B sales, and product catalogs with ordering workflows. A custom online store can include product management, checkout flow, payment and delivery integrations, CRM synchronization, stock logic, customer accounts, promotions, analytics, and SEO structure. We also work with the broader e-commerce and retail industry.

Template platforms are useful for fast launches, but custom development becomes valuable when the business has non-standard product logic, complex integrations, B2B pricing, marketplace features, custom checkout, advanced SEO needs, or performance limitations. If your current platform blocks growth, a custom online store development approach may be more effective.

Yes. We can develop marketplaces with vendor accounts, product or service listings, moderation, commissions, order flows, messaging, dashboards, ratings, and integrations. Marketplace projects require careful planning because the product must serve at least two sides: buyers and sellers, clients and providers, or users and administrators.

Yes. We can audit product pages, category structure, filters, checkout, mobile experience, speed, trust signals, analytics events, and customer journey problems. Improvements may include UX redesign, better information architecture, clearer calls to action, performance optimization, or integration fixes. For focused design work, we link this to UI/UX design for e-commerce.

Yes. We help startups define, design, and build MVPs that focus on the smallest set of features needed to test a product idea or launch a first version. MVP development can include discovery, feature prioritization, UX prototype, landing page, web application, integrations, and analytics. For SaaS startups, MVP work often connects with SaaS platform development.

We start with the business goal, target user, main problem, expected user action, and the riskiest assumptions. Features that are essential for validation stay in the MVP; features that only improve comfort or scale can often wait. This work is part of product strategy. We may also create a rapid UX prototype before development.

Yes. SaaS products require decisions about user roles, subscriptions, permissions, onboarding, data model, billing, integrations, admin tools, security, and scalability. We can help plan architecture for new products or review existing systems. For implementation, this often connects with SaaS platform development, product development, and cloud infrastructure setup.

Yes. SaaS onboarding often affects activation, retention, support load, and trial conversion. We can review signup, first-use flow, product tours, empty states, dashboards, user roles, billing steps, and in-app communication. The work may include UX review, product design, analytics review, and front-end implementation.

Yes, if the MVP has proven enough value to justify further investment. Scaling usually means improving architecture, UX, performance, security, admin tools, integrations, analytics, and operational processes. Sometimes the MVP code can be extended; sometimes parts need refactoring or rebuilding. We can help define a roadmap through product development, DevOps services, and test automation.

Yes. UI/UX design can be ordered as a separate service or as part of a full development project. We design websites, web applications, SaaS interfaces, portals, mobile apps, dashboards, and internal tools. Relevant services include UX/UI design, web design services, product design, and mobile app design.

A UX audit reviews how easy it is for users to understand, navigate, and complete key actions on a website or product. We look at structure, content hierarchy, forms, calls to action, mobile behavior, accessibility issues, trust signals, onboarding, and conversion paths. The result is a prioritized list of problems and practical recommendations rather than vague design opinions.

Yes. A clickable prototype helps validate structure, flows, and interface logic before full development starts. It is especially useful for MVPs, SaaS products, portals, marketplaces, dashboards, and mobile applications. With rapid UX prototyping, stakeholders can review the user journey, adjust requirements, and reduce misunderstandings before development.

Yes. For new businesses, products, campaigns, or organizations, we can combine branding and identity with website or product design. This may include logo direction, color system, typography, brandbook elements, visual language, and UI components. If a brand already exists, we can work within the current identity and focus on web design, content structure, and conversion.

Yes. We provide mobile app development for iOS, Android, and cross-platform products. Mobile projects can include discovery, UX/UI design, API integration, backend development, testing, release support, and maintenance. Depending on the product, we may recommend iOS app development, Android app development, or Flutter development.

The choice depends on budget, timeline, performance requirements, device features, long-term roadmap, and team preferences. Native development is often preferred when performance, platform-specific behavior, or deep device integration is critical. Cross-platform development can be efficient when the same product should launch on iOS and Android with a shared codebase.

Yes. If your web platform already has a backend or API, we can build a mobile application that connects to the same business logic and data. Before starting, we review API quality, authentication, permissions, performance, security, and missing endpoints. The project may include mobile app design, API integrations, and mobile app testing.

Yes. We can add AI-assisted features to existing websites, platforms, CRMs, dashboards, or internal tools when there is a clear business use case. Examples include content assistance, recommendations, classification, document processing, support automation, forecasting, and data analysis. Relevant services include artificial intelligence, machine learning solutions, and business intelligence.

Custom software can automate lead management, order processing, reporting, document workflows, inventory, scheduling, client communication, approvals, analytics, and internal operations. The right solution may be a CRM, ERP module, dashboard, portal, integration layer, or custom web application. We often connect automation work with CRM development, ERP software, and DMS systems.

Yes. We build dashboards and business intelligence systems that help teams track operations, sales, marketing, finance, logistics, or product metrics. A dashboard can combine data from CRM, ERP, website analytics, internal databases, spreadsheets, APIs, or IoT systems. For manufacturing and logistics, dashboards often connect with analytical systems for Industry 4.0.

Yes. Post-launch support can include monitoring, backups, bug fixing, content updates, performance improvements, security patches, hosting administration, and feature iterations. The exact support scope depends on the project and is agreed individually. Relevant services include technical support and administration, hosting and monitoring, and data backup and recovery.

Yes. We can set up CI/CD pipelines, deployment workflows, environments, monitoring, backup routines, and infrastructure improvements. Good DevOps practices reduce manual deployment errors and make product updates more predictable. Depending on the project, this may involve CI/CD and DevOps, AWS and cloud solutions, or cloud infrastructure setup.

Yes. We can review websites, applications, infrastructure, access control, forms, integrations, and data handling to identify practical security risks. Depending on the scope, this may include security audit and data protection, cybersecurity services, performance checks, backup review, and recommendations for safer processes.

Yes. For e-commerce and retail, we can build online stores, marketplaces, CRM integrations, loyalty features, analytics dashboards, mobile commerce applications, and SEO-ready product structures. Relevant services include e-commerce solutions, online store development, and CRM integration and automation.

Yes. For medicine, pharmaceuticals, and HealthTech, we can build clinic websites, patient portals, telemedicine platforms, medical CRM integrations, mobile apps, and content-driven websites for healthcare services. Relevant directions include medical centre websites, patient portals, and telemedicine platform development.

Yes. For FinTech, finance, and insurance, we can support product design, websites, dashboards, CRM integrations, online service flows, customer portals, and security-focused improvements. Relevant services include UI/UX design for FinTech products, CRM implementation, and security audit and penetration testing.

Yes. For education and EdTech, we can build LMS platforms, online course landing pages, student portals, interactive learning tools, content systems, and integrations with payment, CRM, or communication services. Relevant areas include online learning platform development, landing pages for online courses, and marketing for online schools.

Yes. For state and municipal institutions, we can develop public websites, municipal portals, administrative service platforms, petition systems, budgeting tools, dashboards, and citizen communication interfaces. Relevant directions include state and municipal portal development, administrative service delivery platforms, and electronic petition and participatory budgeting systems.

Yes. For production and logistics, we can build B2B portals, dashboards, dealer systems, document management, warehouse workflows, transportation systems, ERP modules, and integrations. Relevant directions include B2B portal development, warehouse management systems, and transportation management systems.

Yes. For real estate, architecture, construction, and PropTech, we can build websites for residential complexes, developers, agencies, architecture studios, and construction companies. Relevant directions include websites for residential complexes, CRM for developers and agencies, and 3D visualization and VR tours.

Yes. For NGOs, charities, and CSR initiatives, we can create websites, donation platforms, campaign pages, reporting dashboards, CRM infrastructure, donor presentations, and grant communication materials. Relevant directions include donation and reporting platforms, CRM and infrastructure, and digital campaigns.