Privacy Policy

Last updated: June 29, 2026

This Privacy Policy explains how TAUROOT, operated by PE Serhii Liulchenko, registration number 3329700630, Ukraine ("TAUROOT", "we", "us"), collects, uses, stores, and protects personal data when you visit tauroot.com, contact us, or request our software development, web design, technical support, product, consulting, or related digital services.

For privacy questions or requests, contact us at pm@tauroot.com.

1. Who this policy applies to

This policy applies to website visitors, prospective clients, clients, partner representatives, contractors, and other people who interact with TAUROOT through the website, email, phone, messengers, or other business communication channels.

2. Personal data we collect

Depending on how you interact with us, we may collect and process the following categories of data:

contact details, such as your name, email address, phone number, messenger handle, and company name;
project and business information that you provide in forms, briefs, messages, calls, or documents;
communication history, including emails, form submissions, meeting notes, and support requests;
technical website data, such as IP address, browser type, device type, pages visited, approximate location, referral source, cookie identifiers, and analytics events;
billing and contract-related information, such as invoice details and information required to prepare, perform, or document a contract.

We do not intentionally request special categories of personal data, such as health information, political opinions, religious beliefs, biometric data, or similar sensitive data. Please do not send such information unless it is strictly required for a specific project and we have agreed on appropriate handling in writing.

3. How we collect personal data

We collect data when you submit website forms, contact us by email, phone, Telegram, WhatsApp, or other channels, request a consultation, send a project brief, subscribe to communications where available, sign or negotiate a contract, receive an invoice, or use the website.

We also collect limited technical and analytics data automatically through cookies and similar technologies.

4. Why we use personal data

We use personal data for the following purposes:

to respond to inquiries and provide consultations;
to evaluate project requests and prepare proposals, estimates, contracts, and invoices;
to provide software development, design, support, consulting, and related services;
to manage client relationships, project communication, support requests, and administrative records;
to improve the website, understand how visitors use it, and measure marketing performance;
to protect the website and business communications from spam, abuse, fraud, and security incidents;
to comply with legal, tax, accounting, and contractual obligations;
to establish, exercise, or defend legal claims where necessary.

5. Legal bases for processing

Where applicable, we process personal data based on one or more of the following legal bases:

your consent, for example when you submit a form or agree to cookies where consent is required;
steps requested before entering into a contract, such as preparing a proposal or estimate;
performance of a contract with you or the organization you represent;
compliance with legal obligations, including tax, accounting, and regulatory requirements;
our legitimate interests, such as responding to business inquiries, securing the website, improving services, and maintaining business records, provided those interests do not override your rights.

TAUROOT is based in Ukraine and takes into account the Law of Ukraine "On Personal Data Protection". Where the GDPR or other privacy laws apply to a particular interaction, we aim to handle personal data in line with those requirements.

6. Cookies and analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to work correctly. We also use Google Tag Manager and Google Analytics to understand website traffic, popular pages, form interactions, and general performance.

Analytics data helps us improve the website and our services. Google may process analytics information according to its own privacy and data processing terms. You can control cookies through your browser settings and, where available, through the cookie notice on the website. Blocking some cookies may affect website functionality.

7. Sharing personal data

We do not sell personal data. We may share personal data only when needed for the purposes described in this policy, including with:

hosting, email, analytics, security, CRM, project management, and communication service providers;
contractors or team members involved in preparing or delivering services;
payment, accounting, tax, legal, or compliance providers;
public authorities, courts, or regulators when required by law or necessary to protect our rights.

When we use service providers, we limit the data shared to what is reasonably necessary for the relevant service.

8. International transfers

Because we use online tools and may work with clients, contractors, and service providers in different countries, personal data may be processed outside your country of residence. Where required, we use reasonable safeguards such as contractual obligations, access controls, and reputable service providers.

9. Data retention

We keep personal data only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law, tax rules, accounting obligations, contracts, dispute resolution, or security needs.

Inquiry and project communication data may be kept while we assess, negotiate, perform, or support a project and for a reasonable period afterwards. Contract, invoice, and accounting records are retained for the periods required by applicable law.

10. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access restrictions, secure hosting, password protection, software updates, backups, and limiting access to people who need the data for business purposes.

No method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us at pm@tauroot.com.

11. Your rights

Depending on the law that applies to your situation, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, data portability, withdrawal of consent, or information about how your data is used.

To exercise your rights, contact us at pm@tauroot.com. We may need to verify your identity before processing a request. Some requests may be limited by legal obligations, contractual requirements, security needs, or legitimate business records.

12. Children

Our website and services are intended for business and project-related communication. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will review the matter.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. If changes are material, we may provide additional notice where appropriate.

14. Contact

For privacy-related questions, requests, or complaints, contact:

TAUROOT / PE Serhii Liulchenko
Registration number: 3329700630
Country: Ukraine
Email: pm@tauroot.com